a) New user
As a new Betfair user, you must first open an account and deposit money before you are able to place a bet. Click on 'New User' (top of our homepage) or click here to begin. Account registration is designed with the security of your Betfair account as the prime concern and you should fill out all relevant sections. It should take you less than 5 minutes to complete.
You must be 18 years of age or over to open a Betfair account and we reserve the right to ask you for additional proof of age at any time. Your account may be suspended if satisfactory proof of age is not provided.
You may not open a Betfair account if you are resident in the USA, its territories or possessions. Placing bets on-line is currently not allowed under US Federal law and we reserve the right to ask you for additional proof of residence if we feel you may be contravening this law. It is your responsibility to ensure that you comply completely with your own local, national or state laws concerning betting, prior to opening an account with Betfair, or before placing a bet.
By opening a Betfair account you are deemed to have fully accepted and understood Betfair's terms and conditions as published on this website.
b) Username, Telephone Account Number (TAN) and Password
When opening a Betfair account you are requested to choose a Username and Password. You will be allocated a Telephone Account Number (TAN) automatically.
Your Username and TAN are unique to your account. Please ensure you quote either one of them in any contact with Betfair.
Never reveal your password to anyone whom you do not want to use your account. No employee of Betfair will ever ask you for your Password.
You may view your Username, TAN and Password by accessing your 'Profile' under 'My Account'. You may change your Password but not your Username or TAN.
c) Forgotten your Username or TAN?
If you have forgotten your Username or TAN please contact our helpdesk. Click here to view our Contact Details.
d) Forgotten your Password?
If you have forgotten you Password, click on 'Forgot Password?' (top of our homepage) and follow the simple instructions. You will be asked to enter some personal information before you are able to create a new Password for your account. >Click here if you have forgotten your Password.
e) Your Personal Information
Please ensure that you enter a valid e-mail address that is only accessible by you. From time to time Betfair may send information which is specific to your account.
Please ensure that you enter valid phone numbers in case we need to contact you about a betting matter. You will never receive unsolicited calls.
The personal questions that you select and answer will be used to assist us in identifying you if you forget your password or need to contact our helpdesk by telephone.
Please ensure your personal information is kept up to date. You can amend it at any time by accessing your 'Profile' under 'My Account'.
f) Your Account Information
You cannot change your account currency.
You can amend other details on your account (such as your preferred betting region) at any time by accessing your 'Profile' under 'My Account'.
Once you have opened a Betfair account you can login by entering your Username and Password in the relevant spaces at the top of our homepage. You need to login before you are able to deposit money or place a bet.
For security reasons please ensure you logout of your account (click logout at the top of our homepage) when you move away from your computer.
h) Why can I only view the latest prices logged in with a funded account?
Only customers logged into an active funded account will be able to view the latest Betfair prices. We do this to discourage extreme usage of Betfair website data by software programs that don't use Betfair to bet. Your account becomes an 'active funded account' the first time you make a deposit.